We aim to respond within 1–2 business days.
For bug reports, feature requests, account issues, or any other questions:
support@getsoria.appOn the login screen, tap "Forgot your password?" and enter your email. You'll receive a reset link — tap it to set a new password directly in the app. If you signed in with Apple, you don't have a separate password; manage your Apple ID at appleid.apple.com.
In the Soria app, go to Settings → Account & security → Delete account. This permanently removes all your logged data, AI memory, and connected integrations. The action cannot be undone. If you cannot access the app, email us at support@getsoria.app and we will delete your account on request.
Settings → AI & data → Export my data. Generates a JSON archive of everything you've logged in Soria and opens the share sheet, so you can save it to Files, email it to yourself, or send it anywhere else.
Soria Premium is billed through your Apple ID, so it is managed in iOS Settings rather than in the app: open Settings → tap your name → Subscriptions → Soria. You can change plan or cancel there at any time, and cancelling still leaves you access until the end of the period you've paid for. Free trials must be cancelled at least 24 hours before they end to avoid being charged.
Email support@getsoria.app with a short description and a screenshot if possible. Telling us what you were doing just before it happened helps us reproduce it faster.
All app data is stored in Supabase (EU region). AI inputs are processed by Anthropic's Claude API and are not retained or used for model training. See our Privacy Policy for full details.